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The Supply Chain Council, a not-for-profit trade association, developed and currently maintains the SCOR model for supply chain excellence. SCOR stands for Supply Chain Operations Reference, and is a methodology for rapidly improving operations efficiency and productivity.

SCOR is called a process reference model because it integrates the concepts of business process reengineering, benchmarking and process measurement into a cross-industry framework. The model defines the supply chain as a network of basic flow processes common to all industries and all companies, develops standard performance metrics and benchmarks, and establishes management practices and technology solutions that result in “best-in-class” performance. [Continue…] »

Despite their reputation, CEOs are not really all that hard to please. All they want is revenue growth, profitability, and a return on capital. Oh, and let’s not forget, superlative levels of customer satisfaction. As supply chain operations can definitely impact and help improve all these area of performance, the supply chain executive’s primary duty is to craft a compelling case to persuade the C-suite to invest in the continuous improvement of his or her organization. That’s what I mean by making “the case for supply chain”. [Continue…] »